It’s that time of the year across the Albuquerque metro area — getting together with friends and family, scheduling vacations to far-away places, and making sure your roof is maintained and ready to go for monsoon season. Local experts CAS Enterprises can help with that last item, especially if your home will need a new roof that’s guaranteed to be the last roof you’ll ever purchase.
“The roof is the most important part of a home because it protects everything, and a lot of homeowners don’t remember they have a roof until it’s leaking,” says Lucas Satterfield, general manager at CAS Enterprises. “Just as you would perform regular maintenance on your car to ensure it runs smoothly, you should make sure your roof is ready before the deluge arrives.”
After more than three decades in the roofing business, family owned and operated CAS Enterprises feels confident that IB Roof Systems products are the industry’s best for a flat roof. The company offers IB membrane systems for flat roofs and stone-coated steel for pitched roofs.
As many local homeowners are aware, the Albuquerque area receives roughly 280 days of sunshine each year, and the UV-protected IB membrane was manufactured to withstand damage caused by the sun’s harsh rays across the Southwest.
For pitched roofs, the stone-coated steel allows for an enhanced overall appearance, without the extreme weight of tiles, or the maintenance issues of painted metal or wood. It surpasses the industry’s highest performance tests and is backed by a manufacturer’s limited lifetime warranty, covering 120-mph winds and a class-4 impact warranty, says Satterfield.
When you work with CAS Enterprises, you are protected by the manufacturer’s warranty, along with a 10-year workmanship warranty on the installation of IB membrane and a 5-year workmanship warranty on stone-coated steel. Indeed, customers can rest easy with the materials and expert installation from CAS Enterprises.
Getting started is easy. When you set up an appointment with CAS Enterprises, a professional roofing educator comes to your home to measure your roof. The company strongly believes in giving each client their fullest attention, while respecting the customer’s time. They provide a hand-written estimate and give the homeowner an education on their roof systems. “We explain the process, the product and how it fits your roof,” says Satterfield. “Because every roof is different, each home or business has its own specific presentation. We like to sit down and give specifics so everyone knows exactly what will happen.”
Whether you choose the IB membrane or stone-coated steel, CAS Enterprises makes it a priority to keep you informed along the way. To ensure that focus stays on education, the company doesn’t pay its sales staff a commission — which means their job is to educate the customer on the best possible choice for their home. Additionally, all employees at CAS undergo rigorous training and must follow safety protocol.
As you can imagine, with so many homeowners across Albuquerque looking to upgrade their home as the housing market benefitted sellers during the past year, CAS Enterprises has been keeping busy, with the company performing three to four projects on average each week and running as many as five crews at a time.
CAS Enterprises is a big believer in customer service and treats all projects with the same professional integrity, whether it’s a new roof for a shed or an entirely new covering for a multi-story home. “We have a saying here — treat every house the way you would treat your grandmother’s house,” explains Satterfield. “For the company, that means cleaning up after each work day, respecting the property and the people, and communicating clearly.”
“We communicate daily with the homeowner,” he continues. “Every day the homeowner knows what the plan is in the morning and what happened that day when it’s over.”
One recent customer of CAS Enterprises wrote in a testimonial: “After years of dealing with leaks in two specific areas in our house, we reached out to CAS Enterprises. Bill Younts came out and went over the options and his recommendations for our roof. Bill was great to work with! He took the time to go over everything with us, and was available to answer questions that came up throughout the decision-making process.”
“There were a couple of unforeseen issues that came up throughout the project, and I have one word to describe the way Lucas Satterfield handled the situation: integrity. Lucas made sure to do what was right for us as the customer. He didn’t place blame or argue about the cost or try to nickel-and-dime us, as some businesses may have. Even though Lucas and his crew weren’t responsible for the problem, Lucas looked at the situation from the perspective of ‘How can I make this right for this customer?’ Lucas went above and beyond and he made sure to do what was right, not necessarily what was easy. I was blown away at the level of professionalism, respect, honesty and outstanding service we were given.”
The owners of CAS Enterprises also own and operate Roofs Restored LLC, which specializes in silicone coatings for roofs to increase longevity and come with a 10-year warranty. While the names may differ, the same personal dedication to quality remains identical.
No matter the size of your roof, CAS Enterprises can improve your home with a superior roofing system and excellent customer care. To learn more about how to protect and transform your home, give them a call today at 238-6520 or visit them online at www.casnm.com. They’ll be happy to answer questions and show you why they’re a trusted New Mexico roofer.